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My Order

If you have a Peora account, simply log in and you can view all your orders. If you haven't created an account, no worries! You can create one anytime with the same email address used to place the order.

Also note that with every order, we send an order confirmation email, which is sent to the same email used to make the purchase. Be sure to check all inboxes as it can make its way to the junk/spam/promotions folder.

Please note that our team works hard to get your order dispatched as quickly as possible.

We may not be able to update/cancel your order in time, but please reach out to us via e-mail at care@peora as soon as possible.


For orders placed outside of this website (www.peora.com), please send all inquiries to the relevant marketplace from which the purchase was made.

At this time, we do not. However, please reach out to us if you have a question on whether a particular ring can be re-sized and we'll let you know.

Shipping

For US order, we offer free standard shipping with every order. We also offer expedited shipping options for delivery within 1-2 days.

To view all of the available shipping options, please view our Shipping page: Shipping Options

If your order was placed with free standard shipping, delivery can take up to 7 business days (not including US holidays).

Peora takes pride in offering our entire jewelry collection to customers across the world. 

Returns + Exchanges

We have a 45-day return and exchange policy. To read more about returns and exchanges, please view this page: Returns & Exchanges

We provide free shipping on all orders and buyers are responsible for return postage fees.

Gifting

Yes! You can add your note in the "Order Notes" section of your cart before you place your order.

If you've already placed your order and forgot to add a note - don't worry! Send us an e-mail with your order number and note and we'll do our best to add it with your order.

Unfortunately, at this time, we do not provide gift wrapping services.

No. Prices are not shown on anything you physically receive.